FAQ

Common questions about working with our consultants, MyCRM and EnGauge. Each answer ends with a next step. If you cannot find yours, book a consultation.

Working with our consultants

Are you a management consultancy or a training company?

Management consulting is our core, and we also provide training, workshops, hands-on coaching and tool application. In other words, we do not only set direction; we help companies build capability and drive implementation.

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What size of company is this suited to?

It is especially suited to SMEs, second-generation family businesses, growing startups, and teams facing transformation, system implementation or a sales upgrade.

Find a service by problem

Can you do one-off consulting as well as long-term engagements?

Yes. The engagement can be designed as a single consultation, a project, an annual advisory, ongoing coaching or a training program, depending on your needs.

Compare the three ways to work together

Can we work together if we are in the middle of a CRM / ERP implementation?

Yes. MetricDomain can come in on organizational change, process review, role definition, communication design, training and adoption to improve implementation results.

Organizational change management and system implementation

How soon will I hear back after booking?

We reply within one to three business days and match you with a consultant for the topic you chose.

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MyCRM

Is MyCRM available now?

Yes, it is live. You can subscribe directly, with plans from NT$590 a month, or book a one-on-one demo first to see whether it fits the way you work.

See MyCRM plans

Is MyCRM for companies or individuals?

Both. It is especially suited to salespeople, consultants, trainers and professionals who take customer relationships seriously, and it can also be part of a team's customer management method.

Learn about MyCRM

Is my customer data safe?

Data is stored encrypted and handled under personal data protection rules.

Read how we protect data

Can I import my existing Excel data?

Import from Excel and common tools is supported at launch. We will go through the details in the demo.

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EnGauge

Which data sources does EnGauge support?

GA4, Search Console, Google Ads, Meta Ads, website bookings and orders, plus Excel or CSV import.

Learn about EnGauge

Will EnGauge change anything in our accounts?

No. EnGauge only asks for read-only access, which you can revoke at any time, and each company's data is kept separate.

See how onboarding works

How is EnGauge different from MyCRM?

MyCRM is a customer and sales tool for individual salespeople. EnGauge is a dashboard for companies that puts marketing spend and closed deals side by side.

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Didn't find your question?

Ask us directly. We reply within one to three business days.

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